XXXX minutes after We obtained an alternate text message alerting me your loan had financed

Remain checking sporadically observe exactly what Sofi provides you with the month or two. I refinanced having Sofi in to a 5.35% speed (5.1% pursuing the auto-shell out appeal disregard) having good 10 year financing (

$125k balance). Then i refinanced having Sofi once again into a great 4.0% rate of interest (step 3.75% adopting the car-spend discount) having an excellent 7 season loan (

Simply something you should remember remain checking straight back for the costs because will not cost anything to remain refinancing which have Sofi. SaguaroSpines into reddit, 8/

The guy confirmed that money was actually received during the XXXX XXXX XXXX XXXX and this checking account XXXX was in title XXXX XXXX

Even more unfiltered customers product reviews away from SoFi are available at the TrustPilot (cuatro.6 of 5), and you may ConsumerAffairs (dos.8 regarding 5).

SoFi Individual Problems

Since the consumer finance companies, education loan refinancing loan providers fall into this new legislation of your Individual Monetary Cover Agency (CFPB), a federal agency. Included in their purpose, the fresh new CFPB lets people to help you record authoritative problems. These issues is actually in public on brand new CFPB specialized webpages.

Because the , people has actually submitted 1,296 complaints on SoFi for typically one (1) grievance all three (3) days; that’s nearly 15 moments the average every day problem rates certainly reviewed loan providers. Among the many 601 complaints with public narratives, at the least 58 (nine.65%) resource education loan refinancing.

Customers file new yearly equivalent of that (1) criticism each $5.326 mil within the projected business revenue otherwise one to (1) complaint for every 16 team.

The allegations made in these complaints are unverified, are never representative of all consumers’ experiences with SoFi, and could possibly get incorporate outdated guidance (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.

Less than we’ve incorporated three (3) quite recent and you may related grievances (during that composing) where individual agreed to discussing its facts.

On XXXX I received a text message from phone number XXXX that my SOFI loan was in process, but that additional information was required to secure the loan. The message included a link to complete the application. I had not started a loan application or any inquiry into a loan application and I assumed this was a fraudulent text. I replied STOP to opt out of any future correspondence. Aprox. On XX/XX/22 I received multiple calls from XXXX phone number XXXX requesting information to complete another loan application. This prompted me to check my credit report. Upon which time I noticed interest rates in banks for personal loan that SOFI had pulled my credit on XX/XX/22. I called SOFI and learned that a personal loan in the amount of had been dispersed to XXXX XXXX XXXX XXXX XXXX XXXX XXXX. SOFI had all of my personal information on file ( XXXX, XXXX, Home Address, Phone, etc. ) I notified SOFI that this was a case of identity fraud and as of XX/XX/22 my case was being reviewed by their Fraud Dept. I called XXXX XXXX XXXX Bank and spoke to XXXX XXXX ( phone XXXX ) who works in their Fraud Dept. SOFI keeps forwarding me to their Fraud Investigative Team phone number ( XXXX ) that goes straight to voice mail. I can not get a valid case number or confirmation number and they will not give me a phone number or email address to call them directly. The funds have already been dispersed and I want this transaction wiped from my credit and all of my personal information removed from XXXX XXXX.